We know you never would like to risk your privacy and so does the Fidelity Helps financial services. The words "We", "Our", & "Us" refer to Fidelity Helps and its business partner. On the other hand, terms like "You", & "Your" have been used to refer to our customers, clients, users, readers and everyone who accesses our website and reads all the available information.
Be informed that our (Fidelity Helps) websites may contain links to third party sites which are free from our control & access. It would be in your best interest that you check the privacy statements of other sites you visit before providing any personal information.
Once you become a customer of Fidelity Helps, and once a year while you remain a customer of Fidelity Helps, you will be bound to follow our rules & regulations. In case if you don't agree to our any terms of privacy, you are free to give up our services and can stop accessing our site. However, before you leave us, we would like to hear your concern. You can contact us and have more clarification over any segment of our privacy
What information we may collect
We may store your personal information temporarily or permanently through two ways. When you use our site & give details about yourself in the comment section. And the second way involves when you contact us through an online form and ask for assistance. When you contact us you may have to share your name, contact number & email address.
On the other hand, if you visit our site but don’t contact us then we may collect your IP address, location, country name, device you used to access our site, date and time. However, if you wish you can contact us without disclosing anything about yourself. But, doing so may prevent you from accessing our quality services.
Other Information we may collect
We may collect non-personal data about our users, readers, & clients at whatever point they communicate with our site. Non-individual or non-human recognizable details or data refers to the program name, the kind of device and location from where you access our website & services and time frame and your internet service provider.
Our safe and secure website may utilize "Cookies" to improve our service & user experience. Cookies could be placed on their hard drive for record-keeping purposes. Another reason for using Cookies files is to understand what our users love to read and their requirements. Clients may decide to set their internet browser to reject Cookies files, or to alarm you when cookies are being implanted. One important point to bear in mind is that disallowing the cookies on our site may prevent you from getting our quality services. Also, some features of the site will not be supportive.
How we use accumulated information
Fidelity Helps site stores and uses its readers, users, clients & visitors individual data to meet the below mentioned purposes:
To customize & improve our client experience: We may utilize data to analyse and see how our users use our site, what they expect and what we are giving them. .
To improve our Site: We persistently endeavor to improve our site contributions dependent on the data and input we get from you.
To improve client assistance: Your collected data helps us to grow better & become more efficient by realizing where we are lacking.
Safety & Security of Stored Information
We accumulate information through safe & secure ways. Also, make sure that the storage of your information always remains safe under the thick layer of your protection. Our team works hard to keep threat at bay. All the information you share with us or we store about your device remains encrypted and protected from unauthorized access, digital theft and phishing scam. Your password, payment details, activity, personal and non-personal information are kept secure at Fidelity Helps server.
Sharing Your Personal Information & Details
You will be glad to know that we don't sell, exchange, or lease users’ individual data to any third party. But, we may share non exclusive or non-personal information including your location with our trusted and reputable business partner. Any other information like your name, email id, phone number and your activity are always kept secret. Any piece of information about you that can reveal your identity is not shared with any external body or third party.
Third Party Website & Services
On this website, our users and viewers may encounter promotional notifications and advertisements in connection with our services, businesses, promoters and our associates. We don't control the substance or connections that show up on our Fidelity Helps site and are not answerable for the practices utilized by sites connected to or from our site. These sites are not under our control. They might be continually evolving or disappear any point of time. These advertisements and sites may have their own protection approaches and client support arrangements. Perusing and association on some other site, including sites which have a connection to our site, is dependent upon that site's own terms and approaches.
Users are free to share the link of our site contents & blogs on social media. But, using our content for any kind of commercial activity is prohibited. Also, be informed that we don't pay for sharing our content on social media. Moreover, in an attempt to share our site's content, our site or social sharing tool may collect some information line the IP address, browsers, location and some other details.